Last updated: January 22, 2026
Janove operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Janove is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
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Contact details including your name, address, billing address, shipping address, phone number, and email address.
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Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
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Account information including your username, password, security questions, preferences and settings.
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Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
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Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
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Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
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Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
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Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
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Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
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From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
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From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember preferences, send account notifications, manage purchases, returns, and exchanges, arrange shipping, enable reviews, and create a customized shopping experience.
Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending promotional communications and showing advertisements based on your activity on the Services.
Security and Fraud Prevention. We use personal information to authenticate accounts, provide secure shopping experiences, detect and prevent fraud, and protect our services. You are responsible for keeping your account credentials secure.
Communicating with You. We use personal information to provide customer support and maintain our business relationship with you.
Legal Reasons. We use personal information to comply with applicable laws, respond to legal requests, enforce policies, and protect our rights and users.
How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
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With Shopify, vendors, and service providers who perform services on our behalf (e.g., payment processing, fulfillment, analytics, customer support, shipping).
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With business and marketing partners to provide marketing services and personalized advertising, subject to their own privacy notices.
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When you direct or consent to disclosure, such as for shipping products or using social media integrations.
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With our affiliates or within our corporate group.
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In connection with business transactions, legal obligations, or to protect the Services and our rights.
Third-Party Websites and Links
The Services may include links to third-party websites. We are not responsible for the privacy or security practices of such sites. Information shared on third-party platforms may be visible to others without limitation.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal information, please contact us to request deletion. We do not knowingly sell or share personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security measures are perfect, and we cannot guarantee absolute security. Retention of personal information depends on factors such as account maintenance, service provision, legal compliance, dispute resolution, and policy enforcement.
Your Rights and Choices
Depending on where you live, you may have rights to access, delete, correct, or transfer your personal information, and to manage communication preferences. You may opt out of promotional emails at any time using the unsubscribe option.
Requests can be made through the Services or by contacting us. We may need to verify your identity and will respond as required by applicable law.
For more information on how Shopify processes personal data, visit: https://privacy.shopify.com/en
Complaints
If you have complaints about how we process your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on approved transfer mechanisms such as Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this website with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or our privacy practices, or wish to exercise your rights, please contact us at info@wearjanove.com
